Shipping policy
Shipping Policy
Thank you for shopping with Nova Braidz.
We are committed to getting your order to you as quickly and safely as possible.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
During promotional periods or product launches, processing times may be slightly extended.
Shipping Time
Delivery timelines vary depending on your location and shipping method selected at checkout.
Estimated shipping times will be shown at checkout.
Order Tracking
Once your order has shipped, tracking information will be sent to the email address provided during checkout.
Shipping Delays
While we work hard to ensure timely delivery, Nova Braidz is not responsible for delays caused by carriers, customs, weather, or unforeseen circumstances.
Incorrect Shipping Information
Please ensure your shipping information is accurate before placing your order. Nova Braidz is not responsible for orders shipped to incorrect addresses entered by customers.